Utility Auditor – admin / office

Yardi is a global software company providing innovative property management solutions and services in every real estate market. We are focused on providing our customers with superior products and outstanding customer service. We are passionate about technology and believe work should be fulfilling and fun! We are committed to our customers, employees and the communities where we live.

We are looking for motivated individuals with high attention to detail to process, track and research designated utility invoices for Yardi’s YES Energy clients!

What you will do

Use your strong attention to enter, update and maintain account and vendor information
Audit invoice information to ensure seamless invoice processing
Collaborate with team members to resolve exceptions, process invoices and contact vendors regarding any issues or concerns
Work in a team environment and coordinate with other departments to ensure Key Performance Indicators (KPIs) for clients are met
Uses systems to monitor receipt of invoices ahead of the anticipated due date and within pre-defined timeframes and Generate system reports to identify and eliminate any missing or outstanding invoices
Track invoices to ensure accounts are received each month to prevent late fee charges for clients
Process current and historical invoices and verifies correct data entry elements are followed as per client business rules
Review exceptions for errors in billing such as misapplied payments, incorrect meter reads, and late fees
Contact vendors regarding billing errors, changes in address, and missing or duplicate invoices
Ensure all exceptions are fully and correctly addressed, resolved, and completed, either by researching past payments or following the standard exception resolution process
Interact with clients by analyzing consumption/energy spikes and relaying information; communicate with vendors on the client’s behalf
Provide team members with detailed explanations of invoice issues and participates in ongoing client communication and meetings to resolve issues
Be part of a great team and collaborate with YES Energy team members across the U.S.

What you need to have

High school diploma or GED
1 year of customer service, billing and/or related work experience or equivalent education (e.g., completion of Finance course)
Professional phone demeanor and strong written and verbal communication skills
Collaborative approach to work and strong team orientation
Strong attention to detail with a high accuracy level
Solid organizational skills and the ability to manage multiple tasks in a dead-line driven environment
Basic math skills and familiarity with Microsoft Office Suite and Outlook
Ability to identify and reconcile discrepancies
Ability to research and interpret the researched information
Ability and willingness to learn

What would be helpful to have

Accounts payable experience
Experience working with utility accounts and/or the energy industry
Proficiency in MS Excel

What you get as a Yardi Employee

A great place to work with fantastic people
Ability to learn and develop professionally
Competitive compensation
Comprehensive benefits – Medical/dental, paid time off, sick time, paid holidays, 401(k), profit sharing, life insurance, and more!
Starting compensation at $20.09/hr.-$30.14/hr.

At Yardi, we’ve created a team of over 7,000 employees in over 40 locations around the globe dedicated to making great real estate software products and fostering a collaborative work environment. Yardi is a place where people with a wide variety of cultural and life experiences come together to make a difference. Our corporate culture stresses integrity, respect, trust, responsibility, and fun! Come join our growing team!

All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.


Please apply at: https://careers.yardi.com/openings/job-posting/YES22218861/

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